Support

Frequently asked questions

Before You Visit

Early check-in

Our standard check-in time starts from 15:00 hrs. If early check-in is required, we suggest you to reserve a room one day prior to the date of arrival for your convenience.

Late check-out

Our standard check-out time is by noon (12:00 hrs.). In case of late check-out, additional charge will be applied as follow :

Until 18:00 hrs, there will be a half-day charge.
After 18:00 hrs, there will be a full-day charge.

Pet Policy

Pets are not allowed in the property. A fine equal to a daily room rate will be applied at minimum for deep cleaning process. Additional charge may be applied depending on damages occurred.

Smoking Policy

Our guest rooms at Cape Dara Resort are smoking-free. A fine of 2,000 Baht will be charged for smoking inside the guest rooms. For guests wishing to smoke, please ask our staff for designated smoking areas.

Visitor Policy

Non-hotel guest is kindly required to give a payment of 1,000 Baht / visit and deposit ID card at the front desk.

Food Policy

– Food, fruits, and drinks that has strong smell are strictly prohibited at the resort. A fine of 2,000 Baht will be charged when found.
– Food, fruits, and drinks that has strong colour and could creates a stain are strictly prohibited at the resort. A fine of equal to damaged object in Baht will be charged when found.

Photoshooting Policy

Any photoshoots with more than 3 team members or more than 3 medium to large format cameras will be kindly asked for prove of permission.
Any photoshoots that happen without prior approval or without any prove of permission will be reimbursed according to our filming rates (click for more information)

How to Get Here

Getting to Cape Dara Resort Pattaya

Cape Dara is easily accessible via Route 7 that connects Bangkok to Pattaya. If you travel from U-Tapao Rayong Pattaya International Airport, simply follow Route 3. (GPS coordinates : 12.954325, 100.883314)

Transfer to Resort

Airport transfers to/from Cape Dara Resort to/from Suvarnabhumi Airport (BKK), Don Mueang Airport (DMK), and U-Tapao Airport (UTP) is available as an add-on in the booking process.

Travel time by car

From Bangkok 147 km with approximately 2.10 hours

From Suvarnabhumi airport 118 km with approximately 1.30 hours

From U-Tapao airport 51.9 km with approximately 1.10 hours

Booking

Itinerary Update

Once a reservation has been confirmed, a further amendment upgrade, special request, cancellation, or request for a refund can be made via email at lease 3 days before arrival. In case of amendment upgrade, the upgrade will be relied on the available on that day.

Cancellation Policy

The guest can cancel free of charge until 3 days of arrival. If you cancel with less than 3 days (76 hours): Full reserved stay will be charged

Payment

Bank Transfer
Credit card / WeChat / AliPay

Extra Bed

Extra bed will be charge by the following rate

– Non-suite room : THB 1,884/ night

– Suite : THB 2,590/ night

* Half price for extra bed will be applied when the extra person is a child under 12 years old.

Food & Drink

When is Breakfast

International Breakfast Buffet starts from 06:00 – 10:30 hrs. everyday at Radius Restaurant on the lobby level.
Exclusive for guests staying in all Suites can enjoy an extended breakfast time until 11:00 hrs. at Dara Club Lounge on 24th Floor.

Dining options

Radius Restaurant
A la carte menu are available everyday until 22:30 hrs.
Friday Night:Hokkaido Sushi & BBQ Caribbean fresh cooked counter 18:00 – 22:00 hrs.
Saturday Night: BBQ Seafood & International Food Buffet 18:00 – 22:00 hrs.

Ming Xing Restaurant
Dim Sum Buffet / A la carte / Set Menu
Lunch 11:00 – 14:00 hrs.

A la carte / Set Menu
Dinner 18:00 – 22:00 hrs.

Room Service 24 hrs.

Vegetarian Breakfast

A special request for vegetarian breakfast can be ordered upon booking or at least 24 hrs. before arrival.