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Careers

LUXURY HOTEL PATTAYA, THAILAND - HOTEL JOB PATTAYA

If you are interested to become a part of our Cape Dara Resort team, we welcome you to submit your complete resume with us at careers@capedarapattaya.com. Every application for job in our luxury hotel in Pattaya will be considered carefully and treated with strict confidentiality.

LIST OF VACANCIES

Videographer & Editor

responsible for concepting, filming and editing innovative, on-brief videos for clients. Based on the script provided by the Copywriter, and the creative visionprovided by the Director, the Videographer develops a shot list and determines any external resources required for the shoot. During the shoot, he or she ensures all desired shots and anglesare achieved. Once filming is complete, the Videographer is responsible for creating a final productwhich is visually stunning and meets the objectives of the campaign.

Skills

» Excellent technical skills and a command of all aspects of post-production including, editing, CGI/VFX, colour grading, compositing, green screen, retouching, format conversion, encoding, sound production, sound recording, sound sweetening, sound design, compression, mastering and media management

» A broad aesthetic and diverse creative styles and an ability to bring to life a director’s or writer's vision

» Demonstrated video camera operation experience with an emphasis on action sports and a proficiency and comfort shooting in mountain environments

» Expert knowledge of Final Cut Pro; Adobe After Effects, Photoshop, and Illustrator; and Cinema 4D.

» Experience with HD and RAW footage pipeline and digital formats including RED and Canon DSLR. We might want to revise this. Many very competent up and coming videographers might not have RED experience. Making it a plus opens the doors to more candidates. It's also something very easy to understand quickly. XDCAM is a tricky we might want in there too.

» Experience in design, motion graphics and 3D animationI think motion graphics experience, at least basic, should be a must. The rest are assets.

» Responsibilities

» Cutting shot sequences to various angles

» Studying scripts

» Editing films and videotapes to include sound effects, dialogue music and other sound elements

» Correcting errors

» Selecting shots for each scene which are suitable to the story line and follow the defined project strategy.

» Verifying time codes and key numbers

» Choosing and implementing special visual effects, music, and special audio which adheres to defined project strategy and enhances video footage.

» Organizing raw footage into a continuous film

» Reviewing edited tapes and assembled films

» Programming graphic effects

» Setting up and operating computer editing systems

» Communicating with producers and directors to meet specific goals.

» Supervising and coordinating all video-related activities with other staff members

» Developing post-production models for film

» Developing soundtracks for video footage.

Guest Service Agent
  • Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity
  • Registers and rooms all arrivals according to established procedures
  • Maintains intimate knowledge of departmental standards and procedures
  • Performs check in, check out and room change procedures and ensures all data are entered completely into the FROMAS (Front Office System ) in accordance with reservation
  • Maintains cashier float and ensures accurate daily report of all money received
  • Cashes hotel guest’s personal and travelers checks and assists with currency exchange
  • Keeps abreast of all modifications to accounting policies and procedures
  • Responsible and attends to guest’s request of using the service of safety box at all times
  • Knowledgeable of all special promotion procedures such as Room Promotions and F&B Promotions
  • Attends to guest’s complaints, inquiries and requests, referees problems to Supervisor/Assistant Manager if he/she able to assist

 

  • Is familiar with other Hotels and Resorts so that guest indicating any next destination on the registration card can be “sold” an onward booking to another Hotels
  • Does everything possible to ensure that the guests depart the hotel with a positive impression of hotel service
  • Performs the audit balances and prepares all works for audit in an orderly fashion
  • When working in night shift, check guest billing, checks night report, prepare the morning report and prepare all necessary forms for the guest arrival
  • Maintains comprehensive knowledge of standard reservation procedures including correct forms to use, how to read e-mail, messages, and how to interpret availability sources within the reservation systems
  • Maintains exemplary department standards of behavior and appearance and attitude as expected in a hotel standard
  • Takes personal interest and pride to ensure that the front desk work area is kept clean and in an orderly state at all times

Endeavors to maintain the high standards of the hotel with particular regard to the VIP’s Guest and with reference to hotel and to be a health or safety hazard

Guest Service Supervisor
  • Conducts shift briefings to ensure hotel activities and operational requirements are known
  • Supervise front office operations during assigned shift including:
    • Maintenance of guest information
    • Maintenance of information about local events
    • Compile occupancy statistics
    • Supervise the use of the public address system
    • Supervise group bookings
    • Assisting with serious complaints
  • Supervise cashiering activities during shift including:
    • Cash handling and banking procedure
    • Dealing with irregular payments
    • Instructing staff in credit policies and facilities
    • Instructing staff in cash security procedures
    • Carry out debtor control

 

  • Prepare reports
  • Supervise the cashiering system
  • Works with Superior and Human Resources on manpower planning and management needs
  • Works with Superior and Director of Finance in the preparation and management of the Department’s budget.
  • Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel
  • Control the availability of rooms, rooms types, accuracy of room count and rate categories
  • Maximize occupancy, revenue and average rate while maintaining high service standards
  • Liaise with Housekeeping Department to ensure room image is maintained and the “Room Ready on Arrival” policy is adhered to
  • Turn away guests if occupancies deem it necessary ensuring no good-will is lost
  • Liaise closely with Executive Housekeeper to ensure special guest needs, amenities and other room related requests are met
Engineer Supervisor
  • ตรวจเช็คบันทึกประจำวันเครื่องจักรทั้งหมดและวิเคราะห์ปัญหาและมอบหมายงานให้พนักงานที่เกี่ยวข้อง
  • ควบคุมดูแลการทำงานของพนักงานระดับปฏิบัติการ
  • จัดทำแผนการใช้งานของเครื่องจักรกลชนิดต่าง ๆร่วมกับช่างฝ่ายที่เกี่ยวข้อง
  • ควบคุมดูแลด้านการใช้พลังงานให้มีประสิทธิภาพสูงสุด
  • จัดทำตารางค่าใช้จ่ายด้านพลังงานของเครื่องจักรนั้น ๆ
  • จัดทำตารางควบคุมการปิด-เปิดเครื่องจักรและไฟฟ้าตามจุดต่าง ๆ
  • ร่วมประสานงานการทำแผนงานซ่อมบำรุงหัวหน้างาน และฝ่ายที่เกี่ยวข้อง
  • ตรวจสอบปริมาณการใช้น้ำ ใช้ไฟฟ้า และทำวิเคราะห์เปรียบเทียบ
  • จัดการวางแผนด้านการใช้วัสดุอุปกรณ์ และค่าใช้จ่ายด้าน Operation
  • จัดเตรียมแผนการแก้ไขปัญหาฉุกเฉินต่าง ๆ
  • ควบคุมดูแลเครื่องจักรให้อยู่ในสภาพพร้อมใช้งานเสมอและรู้ขั้นตอนการทำงานของเครื่องจักรเป็นอย่างดี ศึกษาดูคู่มือการใช้งานของเครื่องจักรต่าง ๆ ให้เข้าใจเพื่อจะได้แนะนำเพื่อนร่วมงานให้ สามารถทำงานทดแทนกันได้เมื่อจำเป็น
  • ประสานงานร่วมกับทางฝ่ายจัดเลี้ยงเรื่องงานประชุมต่าง ๆ
  • วางแผนการจัดทำตารางดูแลรักษาเครื่องมือเครื่องใช้ต่าง ๆ
  • จัดทำบัญชีควบคุมรายการเครื่องใช้ต่าง ๆ ในส่วนของงานจัดเลี้ยง
  • จัดเตรียมเครื่องมือเครื่องใช้ที่จำเป็น และอะไหล่ต่าง ๆ ให้พร้อมสามารถใช้งานและซ่อมบำรุงได้ทันที
  • จัดเตรียมแผนการทำงานให้สอดคล้องกับช่างฝ่ายอื่น ๆ และร่วมมือกันแก้ไขปัญหาต่าง ๆ
  • สรุปผลการแก้ไขปัญหาต่าง ๆ และปัญหาที่ค้างคารายงานต่อหัวหน้า
Room Attendant

1. Behave to the rules, regulations, and policy of the Housekeeping Dept

      2. Prepare articles for daily use and cloth for drawing room ready to put onto the maid’s cart to prepare for work before going to work.        

      3. Check the amount of articles to put into the clients’ room to be ready prior to leave for work.

      4. Take the order of the floor supervisor strictly to complete the work

      5. Responsible for the completion of the cleaning of the client’s room and toilet before leaving for the next room.      

      6. Behave to the rules, regulations, and policy of the Housekeeping Section.

      7. Enter and check the vacant room of the articles, cleanliness, and mechanic’s work for promptness of serving the next check-in clients. 

      8. Prepare the report of found belongings of the client in the logbook of the maid, and send it to keep for attention of the Housekeeping Dept.    

      9. Next to the work of the clients’ rooms, clean the equipment, maid’s cart, and pantry.  Clean the toilets assigned to alternate maids.   Prepare readiness for starting work on the next day.                

      10. Prepare the report of every damage or ruin within the client’s room, and submit to the supervisor to follow up the progress of corrective work until finish

     

     

      11. Follow up to bring the flowers and fruits to the room as specified by the note   released from the receptionist section.

      12. Keep security by writing a report of everything found especially the suspected person on the floor and give it at once to the supervisor

      13. Collect the used cloth from the clients’ rooms for the room boy to deliver to the laundry and ironing room.

      14. Keep the client’s room clean neatly during their stay inside.

      15. Give the client the service immediately at heart when he asks for the articles or requests assistance.            

      16. Perform strictly on the responsible duties even without presence of the supervisor.  Willfully give help to the work beyond duty.