Career

Guest Relations Officer

Job Summary and Responsibilities

  • Monitoring check-in/check-out process and ensure the preparation is done.
  • Checking all payments according to established hotel requirements.
  • Delegating and monitoring group arrangements.
  • Ensure the staffs knowledge of Hotel’s service, room rates, special packages and promotions.
  • Handle staffs’ schedule and attendance record. Handle preparation for guest arrival.
  • Monitoring room status.

Job Requirements

  1. Minimum education of Bachelor degree in Hotel Management or relevant degree.
  2. Minimum of 2 years in Front Office or Guest Service experience in a similar capacity.
  3. Familiar with yield management and cost controls.
  4. Have good English communication skills both in written and spoken.
  5. Pleasant personality with good communication and interpersonal skills.
Spa Therapist

Job Summary and Responsibilities

  • Perform high quality spa treatments professionally.
  • Take good care of the guests.
  • Do the treatment room presentation.
  • Take care cleanliness and hygiene.
  • Clean equipment.

Job Requirements

  1. Must have at least 2 years experience in massage and beauty therapy.
  2. Age range 25-40 years.
  3. Must have licenses / certificates in massage / beauty therapy.
  4. Must have good command of English.
  5. Must have excellent customer care skill.
  6. Must have good communication skill.
Room Attendant

 Job Summary and Responsibilities

  • Responsible for the overall cleanliness of guest rooms and public area.
  • Ensure that bed, bathroom, minibar are in good condition and are ready for guest stay.
  • Replenish bedroom & bathroom supplies.
  • Check and report broken equipment to Housekeeping Service.

Job Requirements

  1. At least High school diploma.
  2. Minimum of 1 year in hospitality business.
  3. Knowledgeable in Housekeeping operation and cleaning methods will be an asset.
  4. Ability to communicate basic English.
  5. Detail-oriented and posses pleasant personality with good communication and interpersonal skills.
Housekeeping Clerk

 Job Summary and Responsibilities

  • To perform administrative duties such as clerical work, filing, typing, and answering telephone calls and to provides services and coordinates with other departments for any work assigned (both related and not related).

  • Handle time attendance record. Controls guest supplies & cleaning supplies.

Job Requirements

  1. At least High Vocational diploma in any relevant discipline.
  2. Minimum of 1 year in Housekeeping experience preferred. No experienced is welcome.
  3. Knowledgeable in administrative or clerical task will be an asset.
  4. Ability to communicate basic English.
  5. Detail-oriented and possess pleasant personality with good communication and interpersonal skills.

 

 

Restaurant Supervisor

 Job Summary and Responsibilities

  • To assist an assistant restaurant manager in delegating duties & responsibilities to service staff.
  • Provide a friendly welcome for guests, to answer telephones, to control the flow of guest to various station in the restaurant.
  • Provide excellent service and good relation with guest.
  • Handle guest complaint.
  • Train and supervise staff to follow the F&B standard.

Job Requirements

  1. Minimum education of Bachelor degree in Hotel Management or relevant degree.
  2. Minimum of 2 years in F&B experience.
  3. Good knowledge in the restaurant operation and high end service levels.
  4. Have good English communication skills both in written and spoken.
  5. Computer literate.
  6. Pleasant personality with good communication and interpersonal skills.

 

Waiter (All Day Dining)

 Job Summary and Responsibilities

  • Main responsibility is to serve food and beverage to guest according to prescribed service standards and procedures of restaurant.

  • Generate higher revenue through up-selling techniques and skill. Responsible for cashiering operation in a restaurant where self-cashiering functions and equipment are available and implemented.

  • Handle guests’ order, cashiering operation and invoice.

Job Requirements

  1. At least Vocational diploma in any discipline.
  2. Minimum of 1 year in hospitality business. Fresh graduate is welcome.
  3. Knowledgeable in various kinds of food and beverage.
  4. Have good English communication skills both in written and spoken.
  5. Computer literate.
  6. Pleasant personality with good communication and interpersonal skills.

 

 

Banquet Supervisor

 Job Summary and Responsibilities

Job Requirements

 

 

Banquet Attendant

 Job Summary and Responsibilities

  • Main responsibility is to serve food and beverage to guest according to prescribed service standards and procedures of restaurant.
  • Generate higher revenue through up-selling techniques and skill.
  • Responsible for cashiering operation in a restaurant where self-cashiering functions and equipment are available and implemented.
  • Handle guests’ order, cashiering operation and invoice.

Job Requirements

  1. At least Vocational diploma in any discipline.
  2. Minimum of 1 year in hospitality business. Fresh graduate is welcome.
  3. Knowledgeable in various kinds of food and beverage.
  4. Have good English communication skills both in written and spoken.
  5. Computer literate.
  6. Pleasant personality with good communication and interpersonal skills.

 

Pool Attendant

 Job Summary and Responsibilities

  • A pool attendant is responsible for keeping a close eye on the users of a swimming pool and associated facilities to ensure safe behavior and assist with problems.
  • Provides appropriate measures to rescue them and administers first aid.
  • Responsible for the safe and hygienic operation of the pool itself.

Job Requirements

  1. At least High School diploma.
  2. No experienced is welcome. Physically strong.
  3. Knowledgeable in pool maintenance and cleaning methods will be an asset.
  4. Ability to communicate basic English.
  5. Pleasant personality with good communication and interpersonal skills.

 

Executive Chef

Job Summary and Responsibilities

  • Responsible for the production, preparation and presentation of all food items to ensure highest quality at all times. – Keeps an up-to-date standard receipt file for all food items.
  • Ensures that all kitchen staff are aware the health and safety procedures of the palace.
  • Recommends changes or replacement of kitchen operation equipment.
  • Maintains high rating on guest satisfaction
  • Meets with suppliers when possible and studies market trends for new equipment and products.

Job Requirements

  1. Willing, Attitude, Ownership
  2. A graduate from a well-know culinary institution is highly desirable.
  3. Age 38 – 45 yrs.
  4. Minimum of 5 year of experience in kitchens covering all aspects of cooking exposure to exotic cuisines will be a strong asset.
  5. Solid managerial experience and knowledge in kitchen operation. This includes the knowledge required for management of people, complex problems, food and beverage management and food sanitation.
  6. Knowledge
    • Culinary knowledge
    • Food Hygiene
    • Hospitality trends
  1. Have excellent English communication skills both in written and spoken.
Commis III – Western

Job Summary and Responsibilities

  • To prepare food items in any section of the kitchen assigned by the Head Chef according to standard recipes at highest quality level.

  • To fill food and beverage requisitions for the kitchen’s needs and ensure that mise-en-place is prepared.

  • Assist in maintenance and cleanliness of all food preparation equipment.

Job Requirements

  1. At least High Vocational diploma in any discipline.
  2. Minimum of 1 years of kitchen experience, preferably in a top class hotel or restaurant.
  3. Knowledgeable in cooking and presentation of food. Food sanitization knowledge is a must.
  4. Ability to communicate basic English
  5. A good team player with good interpersonal skill.
Commis III – Bakery

Job Summary and Responsibilities

  • To prepare food items in any section of the kitchen assigned by the Head Chef according to standard recipes at highest quality level.

  • To fill food and beverage requisitions for the kitchen’s needs and ensure that mise-en-place is prepared.

  • Assist in maintenance and cleanliness of all food preparation equipment.

Job Requirements

  1. At least High Vocational diploma in any discipline.
  2. Minimum of 1 years of kitchen experience, preferably in a top class hotel or restaurant.
  3. Knowledgeable in cooking and presentation of food. Food sanitization knowledge is a must.
  4. Ability to communicate basic English
  5. A good team player with good interpersonal skill.
Commis III – Dim Sum

Job Summary and Responsibilities

  • To prepare food items in any section of the kitchen assigned by the Head Chef according to standard recipes at highest quality level.

  • To fill food and beverage requisitions for the kitchen’s needs and ensure that mise-en-place is prepared.

  • Assist in maintenance and cleanliness of all food preparation equipment.

Job Requirements

  1. At least High Vocational diploma in any discipline.
  2. Minimum of 1 years of kitchen experience, preferably in a top class hotel or restaurant.
  3. Knowledgeable in cooking and presentation of food. Food sanitization knowledge is a must.
  4. Ability to communicate basic English
  5. A good team player with good interpersonal skill.
Commis III – Butcher

Job Summary and Responsibilities

  • To prepare food items in any section of the kitchen assigned by the Head Chef according to standard recipes at highest quality level.

  • To fill food and beverage requisitions for the kitchen’s needs and ensure that mise-en-place is prepared.

  • Assist in maintenance and cleanliness of all food preparation equipment.

Job Requirements

  1. At least High Vocational diploma in any discipline.
  2. Minimum of 1 years of kitchen experience, preferably in a top class hotel or restaurant.
  3. Knowledgeable in cooking and presentation of food. Food sanitization knowledge is a must.
  4. Ability to communicate basic English
  5. A good team player with good interpersonal skill.
Security Officer

Job Summary and Responsibilities

  • To ensure safety of guests and their assets, staff, and the hotel and to oversee day-to-day activities of security guards.

  • Inspects guard posts on a regular basis to ensure a safe environment. Also supervises all activities of security staff to maintain compliance with and proper application of department regulations as will as hotel policy.

Job Requirements

  1. Minimum education of Vocational diploma in any discipline.
  2. At least 2 years experience in similar position in security & safety operation.
  3. Physically strong with criminal-free record.
  4. Have basic English communication skills both in written and spoken.
  5. Posses professional disposition with good interpersonal skill.
Digital Specialist

Job Summary and Responsibilities

Digital Strategist who has business acumen. Can plan promotions, good in calculations, up to date, and importantly must be able to execute and monitor all online campaigns and results of Facebook, IG, Youtube, Tiktok, Google Ads.

Job Requirements

  1. At least 5 years of public relations (PR) or communication experience with a proven track record in a fast-paced environment. Hotel industry experience a strong plus.
  2. Possess the ability to establish strong media and social connections.
  3. Ability to integrate PR programs to support marketing goals and programs able to perform within an integrated team environment.
  4. Excellent written and verbal communication skills.

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